Bbaj Privacy Policy — protecting your data is our commitment

Bbaj (bbaj.click) places the highest importance on the privacy of its users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect about you, how we use it, and how we keep it secure when you use our website, mobile app, or any of our services.

This Privacy Policy of bbaj Terms & Conditions a part of. By using any bbaj service, you are deemed to have accepted this policy. If you do not agree, please discontinue use of our services.

This policy applies to: the bbaj.click website, the bbaj mobile app (Android & iOS), live chat support, and email communications.

Bbaj only collects the information that's necessary — nothing more. The table below outlines the categories of data collected and the purpose of each:

We do not collect sensitive data such as religion, political views, or health information. Copies of identity documents are collected solely for verification purposes and are securely deleted once verification is complete.

Bbaj collects your information in several ways. Here's a transparent breakdown of each method:

• Directly from you: Information you provide directly during registration, identity verification, or when contacting support.
• Automatically: Certain information is collected automatically while you browse our site, through cookies, log files, and web beacons.
• From payment providers: Transaction confirmation details received from Mobile Pay, Nagad, or Rocket during deposits or withdrawals.
• From identity verification service providers: Limited data from trusted partners who assist with the KYC process.

The most important question about our Privacy Policy is what bbaj actually does with your data. Here is a complete and transparent answer:

• Account Management: To create, verify, and secure your account.
• Service Providers: To keep betting, gaming, and payment services running smoothly.
• Contact: To send important updates, transaction notifications, and provide support.
• Fraud Prevention: To detect suspicious activity and ensure the safety of all users.
• Legal Obligations: To comply with applicable laws and regulations.
• Service Improvement: To analyze and improve your overall experience on the platform.
• Responsible Gaming: To identify problem gambling and provide timely support.

Bbaj may share your information with third parties only in the following limited circumstances:

• Payment Partners: Solely to process transactions with Mobile Pay, Nagad, and Rocket. These partners also adhere to strict privacy policies.
• KYC Verification Services: With trusted partners for identity verification — only verifiable information is shared.
• Law Enforcement: With government authorities when required by court order or legal obligation.
• Auditors & Legal Advisors: In legal business proceedings, under strict confidentiality agreements.

All third-party partners are contractually bound to uphold bbaj's privacy standards and may not use any data they receive beyond its specified purpose.

Cookies and similar technologies are used across the bbaj website and app. The types of cookies and their purposes are explained below:

• Essential Cookies: These are essential for maintaining your login session and ensuring security. They cannot be disabled.
• Performance Cookies: To understand how quickly the site loads and where issues occur. You can disable this.
• Preference Cookies: To remember your language and display preferences. This can also be disabled.
• Analytics Cookies: For usage pattern analysis — fully anonymized. You may opt out at any time.

Most browsers allow you to block cookies. However, disabling essential cookies may cause some site features to stop working. To manage your cookie settings, visit your browser's settings section.

Bbaj does not retain any data longer than necessary. Retention periods are determined by data type:

Once the retention period ends, data is securely deleted or fully anonymized. Certain data may be retained beyond the standard period due to legal obligations.

You have several important rights over your personal data. bbaj respects these rights and is committed to helping you exercise them:

• Right to Know: You have the right to know what data we hold about you.
• Right to Rectification: You can correct any inaccurate or incomplete information.
• Right to Deletion: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may restrict the use of your data to specific purposes.
• Right to Data Portability: You can request a copy of your data in a standard, portable format.
• Right to Object: In certain cases, you may object to how your data is being processed.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise these rights, support@bbaj.clickEmail us or reach out via live chat. All requests are responded to within 30 business days.

All bbaj services are intended for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

If we discover that anyone under the age of 18 is using our platform:

• That account will be closed immediately.
• All collected data will be permanently deleted.
• Deposits and winnings may be forfeited.

If you become aware that a minor is using bbaj, please let us know. For more details, Responsible Gaming View page.

Bbaj uses industry-standard security technology to protect your data. The key components of our security framework are:

• SSL/TLS Encryption: All data transmitted via the website and app is secured with 256-bit encryption.
• Firewall & DDoS Protection: Advanced server-level firewalls and intrusion prevention systems are active.
• Two-Factor Authentication (2FA): Option to require OTP verification at every login.
• Regular Security Audits: Regular security audits are conducted by third-party specialists.
• Access Control: Only authorized personnel can access your data, and every access is logged.
• Data Masking: Sensitive information is partially masked when displayed on the dashboard.

Bbaj may update this Privacy Policy from time to time. Changes may be driven by legal requirements, new services, or security improvements.

What we will do when changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, an SMS notification will be sent to your registered mobile number.
• You will be notified at least 7 days before any changes take effect.

Continued use of the service after any changes constitutes acceptance of the updated policy. If you do not agree, you will have the option to close your account.

For any privacy-related questions, requests, or complaints, please reach out to us:

• Email: support@bbaj.click
• Live Chat: Click the chat icon at the bottom right of the website
• Response Time: Within 30 business days

We are always ready to resolve your concerns. Keeping your data safe on bbaj is our top priority.